WE CARE

Your Feedback Matters

We welcome your comments, suggestions, and feedback—whether you are satisfied or dissatisfied with the service you have experienced while contacting us or using any of our products or services.

• We value your feedback and would love to hear if a member of our team has provided you with exceptional service.

• Your comments and complaints help us improve our services and learning experience.

• All feedback is handled seriously, fairly, and impartially.

• Making a complaint will never affect the way we treat you.

• We aim to respond promptly, regardless of the nature of your inquiry or the method you choose to contact us.

How to Make a Comment or Complaint

You can reach us through any of the following channels:

📧 Email: info@positiveenglishacademy.com
📞 Phone: +20 (0)100 499 2571
📍 Post:44 Al Ahram Street, Heliopolis, Cairo, Egypt